Frequently Asked Questions
How many guests does the celebration center accommodate?
We are located at 1755 Airport Road, Suite 400, Lancaster SC 29720. The Convention Center/Social Suite may accommodate up to 100 people.
What amenities are included at C&B Center?
Check out the “services” tab and “pricing” tab for more information.
Tables, Chairs, Microwave, Refrigerator, Freezer, and Family Friendly Restrooms with essentials are all included in every rental. The price to rent the Convention Center is already included with all packages.
What dates are available?
Contact us to inquire about dates. We will reply as soon as possible.
How do I take/request a tour?
Schedule an appointment to tour the building. In addition, an Open House may be held and will be held monthly and announced on our Facebook Page.
When is my damage/security deposit refunded?
After a walkthrough is complete, the building is deemed clean and undamaged, then a refund will be issued. Refunds can take up to 14 business days to process. Kindly exercise patience. If you do not see your refund within 7-14 business days, please contact us immediately for more information.
Are there staff on-site?
Yes, a member of the Celebrations Team will be on site to greet, assist, and serve you in case of an emergency.
May we change the decorations or arrange the furniture?
Yes, this is your blank canvas to design your own event. Kindly place everything back as found. Do NOT hang anything from the ceiling or on the walls. NO GLITTER, NO ALUMINUM CONFETTI, NO COLORED POWDER, NO ICE SCULTURES, NO REAL ROSE PETALS, NO LIVE FLAME CANDLES, NO TAPE, NO NAILS, NO SCREWS, NO STAPLES AND NO DYES are allowed! If any of the above items are used, you will forfeit your security deposit. We are happy to decorate for your occasion or provide rental items to style the celebration.
How do I book my event date?
The space is booked when all five steps are complete:
Open House Tour or Consultation has taken place.
A government-issued ID (from person who signs the contract) is provided.
The Contract is signed and received.
Fees are paid. This includes the booking/retainer fee (non-refundable). Kindly note: Three weeks before your event date, the remaining balance is due.
Insurance (when alcohol and vendors are present) is provided 72 hours prior to check-in.
What payment methods are accepted?
We currently accept cash, credit cards, PayPal, Cash App, and Zelle payments.
What do we do with our trash and recycling after cleaning up?
Load out all trash accumulated from your event. Take it with you, put it in your vehicle, or place it in the designated area outside the Convention Center. Do NOT leave trash inside the building, on the sidewalk, or onsite (unless paid trash services have been arranged). Cleaning supplies will be made available. Because we do not have a dedicated dumpster for garbage, Trash Services are available for an additional fee. This may be arranged upon booking.
How do I check myself in or check myself out?
A member of the Celebration Team will be present at your event and if not, instructions will be communicated with you. Someone will review the check in/out procedures with you, or information will be sent via email and/or text message.
What is the Cancellation Policy?
If any cancellation occurs, your booking retainer and reservation fee is non-refundable. However, you may reschedule your event and apply the deposit to your new event date within 12 months.
How are you handling indoor gatherings during COVID-19?
We will be sanitizing the space between events to keep our customers safe and healthy. Masks are recommended during your event, but not required.
How do I become a vendor?
See available dates/times to schedule an appointment by clicking the link below for Vendors.
Sign up here.
Is there free parking?
There is ample parking in the parking lot and around the building. Yes, parking is free.